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Learn the ethics, bias, and why human oversight and training are critical for safer outcomes. steven sheiner Mar 20, 2026 #SecurityIndustry ### [Tactical Phrasing for Security Guards: De-Escalation Communication Skills for High-Stress Encounters](https://blog.defencifytraining.com/blogs/news/tactical-phrasing-security-guards-de-escalation) A practical guide to tactical phrasing for security guards—de-escalation skills, crisis communication, and what to say in high-stress situations. steven sheiner Jan 26, 2026 security guard training ### [Inside Human Response Training™: The Skills Every Modern Security Officer Must Master](https://blog.defencifytraining.com/blogs/news/crisis-intervention-training-security-guards) Crisis intervention training for security guards focuses on de-escalation, mental health awareness, and sound decision-making during high-stress... steven sheiner Jan 19, 2026 #securityguards ### [Holiday Security: How Visible Security Guards Keep Communities Safe and Crime Down](https://blog.defencifytraining.com/blogs/news/holiday-security-how-visible-security-guards-keep-communities-safe-and-crime-down) Simply by being present and visible, security guards do an excellent job of boosting community safety. Their mere presence is an effective crime... steven sheiner Dec 23, 2025 #LiabilityProtection ### [Proven Training Strategies Security Guard Firms Can Use to Retain Guards and Cut Risk](https://blog.defencifytraining.com/blogs/news/proven-training-strategies-security-guard-firms-can-use-to-retain-guards-and-cut-risk) As a prelude to today’s topic, we’d like to share details of a case that shook the security industry. A recent high-profile case involving a former... steven sheiner Aug 18, 2025 Security Guard ### [Tips, Tools & Tactics August 2025 Vol 2](https://blog.defencifytraining.com/blogs/newsletter/tips-tools-tactics-august-2025-vol-2) On the Front Lines: Real Problems Guards Face on Every Shift and Tips on How to Deal The Art of Staying Cool Under Fire Guards need to stay calm and... steven sheiner Aug 11, 2025 #BusinessInsurance ### [How Georgia’s New Tort Law Could Lower Security Company Insurance](https://blog.defencifytraining.com/blogs/news/how-georgia-s-new-tort-law-could-lower-security-company-insurance) We’ve recently received some very optimistic news out of Georgia that could eventually have a significant impact on insurance options and... steven sheiner Jun 23, 2025 Security Guard ### [Mastering Communication in Security: How Guards Earn Trust and Boost Career Success](https://blog.defencifytraining.com/blogs/news/mastering-communication-in-security-how-guards-earn-trust-and-boost-career-success) Security professionals tend to work in the background—watching, observing, overseeing, protecting. But being a great security guard isn’t only about... steven sheiner May 9, 2025 #ProfessionalDevelopment ### [Justifying Premium Fees Through Guard Excellence](https://blog.defencifytraining.com/blogs/news/justifying-premium-fees-through-guard-excellence) The security guard business is highly competitive and dominated by a handful of large national companies. For smaller security firms, differentiation... steven sheiner Feb 28, 2025 [1](https://blog.defencifytraining.com/tag/securityfirms/page/1) [2](https://blog.defencifytraining.com/tag/securityfirms/page/2) ![Defencify\_Logo-01](https://blog.defencifytraining.com/hs-fs/hubfs/Defencify_Logo-01.webp?width=2000&name=Defencify_Logo-01.webp) ![PNG](https://blog.defencifytraining.com/hs-fs/hubfs/PNG.webp?width=2000&name=PNG.webp) Click Here Click here to copy the badge code. 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