Boost Retention With Top-Tier Security Guard Training | Defencify

3 Min. Read

High turnover is a reality in the security industry and translates into wasted time and money for companies that depend on a competent security force. What's more, high turnover means that you consistently have inexperienced employees on the floor.

Creating an environment that fosters job satisfaction is a key strategy for curbing turnover. One component you’ll need is a solid training program.

Let’s explore online security classes and why they save on hiring and onboarding costs in both the short and long term.

The Benefits of Continuing Professional Security Training

Continuing professional security training enhances skills and confidence. It leads to better performance in the field. It also creates a clear path forward for employees, helping them reach their professional goals.

With many security firms experiencing high turnover, better training should be a priority.

Constant hiring is expensive. Onboarding alone can cost $1,000 to $5,000 per new hire. Skeleton crews and inexperienced guards also lead to low client satisfaction, potentially costing your firm valuable contracts.

Defencify has the answer to the expensive downward spiral of high turnover and inconvenient training models. Here are some examples of online security classes you can offer for Guard Card license continuing education credits through our convenient online platform:

• Patrol techniques. This class, designed to teach awareness on the go, will help you build an effective mobile security force.
• Situational response. Guards will learn to assess threats and choose the best response on the fly.
• The nature and role of private security. Understanding the scope of private security helps with career progression, increasing the likelihood for guards to see their work as a career rather than a job.
• The proper use of force in conflict resolution. Knowing when and how to use force is good for compliance and prevents incidents you could be liable for.
• Verbal judo. Using verbal judo is a key skill for de-escalating tense situations.

The Benefits of Continuing Education for Security Guards

A continuing education program can set you apart as an employer. The benefits include:

• Skills and knowledge. Each successive online class teaches guards more about best practices, which can lead to better outcomes in the field.
• Better incident management. Training gives employees the confidence they need to approach incidents with a clear head and make the right calls.
• Job satisfaction. Everyone wants work that feels rewarding and meaningful. With continuing education, you’re giving guards the tools they need to succeed.
• Low turnover rates. Training keeps guards engaged and helps them progress, making them less likely to switch jobs.
• Lower hiring and training costs. Guards who are happy with their job are less likely to quit, so you can finally break the constant hiring and training cycle.
• Better security and compliance outcomes. Knowledge helps guards handle incidents the right way, leading to better security outcomes and reduced liability risks.

Boost Job Satisfaction and Reduce Turnover With Defencify

Continuing security classes are an investment. They help create a confident workforce ready to apply industry best practices. Benefits also include job satisfaction and low turnover.

If you’re currently stuck in a constant cycle of hiring and training, it’s time to invest in better training. Defencify is here to help.

With one of the highest user ratings in the security industry, Defencify offers outstanding virtual training. Our 24/7 platform makes training accessible, and our interactive experiences make training fun and engaging.

Find out more about training an effective security force with low turnover. Contact us today to get started on your journey to better-trained guards who stick with you for the long haul!